Providing professional customer consultation

Monitor customer experience

Manage customer records and data

Enhance customer satisfaction and improve repurchase rates

Female, 20–50 years old, high school graduate or above; major not required; basic English is preferred.

Fast typing speed, proficient in chat tools, able to communicate clearly.

Strong service mindset, good communication skills, and good emotional self-management.

Preference for candidates with experience in e-commerce, social media, or working with website administration systems.

Experience in online customer service or e-commerce customer support is an advantage.